CHAPTER 5 The Renewable Resource of Emotion
Traditional leaders have often operated analytically, choosing intellect over emotion in the workplace. This is not surprising given the industrial revolution of the 20th century and its emphasis on creating efficient processes at all costs. However, focusing wholly on what is accomplished and not on who is accomplishing it is a mistake that costs organizations enormous amounts of money, time, and resources through disengagement—not to mention the immeasurable toll it takes on the individuals themselves. If engaging leadership means leveraging individual discretionary effort, then it is necessary to emotionally engage people. The most engaging leaders know that emotional fuel is a renewable energy resource. ...
Get The Cornerstones of Engaging Leadership now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
