4THE COURAGE TO CHALLENGE

FOLLOWERS WHO PROVIDE robust support for leaders are in a strong position to challenge their actions that threaten the common purpose. Of the two broad areas in which we must be willing to challenge a leader—behavior and policies—the most difficult is behavior. It truly requires courage.

When I joined a struggling nonprofit organization, its entrepreneurial executive director had a plan to convert it into the marketing arm of a for-profit start-up. He had raised several hundred thousand dollars of venture capital, and it seemed to him a good solution to the needs of both organizations. When he described the plan to me, I thought it was ill advised. The start-up would need a year or two to develop the software for its ...

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