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After meeting with Dan, I take a taxi home—with jet lag, driving seems like a bad idea. As we near home, I ponder Dan’s advice. Right now, I think of procurement challenges in relation to how to negotiate externally and manage suppliers. It hadn’t occurred to me that internal negotiations in relation to procurement would be a problem. But again, if Heartland’s procurement organization is indeed a decade or so behind ours, I might be up against a lot of internal antagonism. People don’t like change. Thinking about the implications of this, I can’t ...

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