The Creative Problem Solver

In conclusion: a better answer

‘I was gratified to be able to answer promptly, and I did. I said I didn’t know.’

MARK TWAIN

Solving problems can be extremely enjoyable.

Seizing on opportunities can be extremely rewarding.

Innovating means people start referring to you as ‘Brains’.

And there’s always a better answer out there.

The cleaners at a school complained to the head that students using the girls’ toilets were leaving lipstick kisses on the mirrors. They’d put up notices asking them to stop but that hadn’t worked. If anything, the problem was getting worse. And the grease in lipstick meant it was a pain to remove, day after day.

So the head called a group of girls, as representatives, to the toilets. She pointed out the lipstick kisses on the ...