3. A Critical Few Behaviors
SCENE: Second week of May, late in the afternoon. A conference room in the Intrepid office, empty except for Katz and Alex. The detritus—empty coffee cups, flip charts full of writing— suggests that a larger group just vacated. One flip chart at the front of the room is labeled “TRAITS” and has just three terms on it: “Perfectionist,” “Consensus Driven,” and “Thrifty.”
ALEX: I thought they’d never leave! [Katz and Alex laugh.] But seriously, I’ve never extended the leadership team meeting from lunch until close of day before . . . people were pretty heated.
KATZ: The topic of culture can be a lively one, that’s for sure. Once you get people talking, it’s hard to know how to get them to stop.
ALEX: It was pretty quiet ...
Get The Critical Few now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
