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The Critical Few by Jon R. Katzenbach, Gretchen Anderson, James Thomas

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Letter to Readers from the Katzenbach Center Community of Practice

Dear Reader,

By virtue of our common interest, we have all one by one found our way into this “club”—the coterie of people within our firm who share ideas, collaborate, argue about the fine points of mind-sets versus behaviors, and generally boost and enhance one another’s knowledge and passion for the topic of organizational culture.

Welcome to our community!

We want to add our voice to that of the coauthors and to encourage you to apply this approach to your daily work. The “critical few” methodology is one that we have practiced, as a whole or in parts, in client situations across industries and around the globe. We all stand behind it: it works! And we encourage you in your ...

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