May 2013
Intermediate to advanced
272 pages
6h 1m
English
In the experience of our customers, successful social recognition programs share several operating principles. Like any management initiative, social recognition needs careful planning and implementation in order to produce a healthy return on investment. The following principles allow organizations to customize their programs and prevent the managerial and psychological “disconnects” that plague less effective programs.
Support from senior management is critical to success in any initiative, and this is especially true in managing corporate culture. In market-leading companies, strategic initiatives are managed using process, metrics, incentives, ...