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The Culture Cycle: How to Shape the Unseen Force that Transforms Performance
book

The Culture Cycle: How to Shape the Unseen Force that Transforms Performance

by James Heskett
August 2011
Intermediate to advanced content levelIntermediate to advanced
384 pages
9h 38m
English
Pearson
Content preview from The Culture Cycle: How to Shape the Unseen Force that Transforms Performance

6. The Culture Cycle: Measuring Effectiveness

Why should you worry about measuring and tracking the effectiveness of an organization’s culture? Because it is a predictor of future success.

An effective culture is the product of a set of strongly held shared values. But just as important, it also depends on the way in which members of the organization perceive how (and how well) those values are interpreted and administered by leadership and how they help leadership execute a chosen strategy.

One sign of an effective culture is the organization’s longevity. James Collins and Jerry Porras captured this idea in describing “cult-like cultures” in their book Built to Last.1 These are cultures that both “preserve the core” (by means of “fervently held ...

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Publisher Resources

ISBN: 9780132779821Purchase book