CHAPTER 2
Tribal Conflict in the Workplace
Peeking behind the Org Chart
Ryan wakes up screaming every night, tormented by flashbacks of his deployments to Saudi Arabia and Iraq. With excruciating clarity, he remembers the detonation of an improvised explosive device near his guard post. “When the actual blast went off, it was chaos everywhere,” he recalls. “I had to stop and put that part behind me. I needed to focus and ensure that the folks who had been injured or disoriented were taken care of.” For years, the aftereffects of that traumatic event have left him feeling angry and agitated.
Like Ryan, Jared, another combat veteran, found it hard to reenter civilian life. Jared grew up in a warm, supportive midwestern family, but he feels his ...
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