“A Chief Executive Officer who has ‘friendships’ within the company…cannot remain impartial.”
Rarely has a chief executive of an American corporation been as respected and revered as Alfred P. Sloan, Jr., was at General Motors during his long tenure at the top. Many GM managers felt a deep personal gratitude to him for his quiet but decisive acts of kindness, of help, of advice, or just warm sympathy when they were in trouble. At the same time, however, Sloan kept aloof from the entire management group in GM.
“It is the duty of the Chief Executive Officer to be objective and impartial,” Sloan said, explaining his management style. “He must be absolutely tolerant and pay no attention to how a man ...
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