The Dark Side of Organizational Behavior

1 Negative emotions at work

Özlem Öğütveren Gönül and Zühal Şenyuva

DOI: 10.4324/9781003292401-2

Introduction

New perspectives on affective and emotional experience at work have recently been ascendant in the organizational literature. Earlier studies neglected the importance of emotions in organizational settings (Ashforth and Humphrey, 1995) and associated emotional expressions with unprofessional work behavior and even a sign of weakness. Post–World War II theories in organizational studies relied heavily on cognition and behavior (Ashkanasy and Dorris, 2017). Emotions were recognized as biased social judgments (Forgas, 1995), leading to irrational decision-making (Domagalski, 1999). The view that emotions are separate from reason ...