CHAPTER 3

How to Avoid Drowning in Tool Hell and Safeguarding Your Data

Instead of freaking out about these constraints, embrace them. Let them guide you. Constraints drive innovation and force focus. Instead of trying to remove them, use them to your advantage.

37Signals, Getting Real: The Smarter, Faster, Easier Way to Build a Web Application

When I meet with a new company, I like to play a game. I try to predict what issues that company will share with me and how they came to be to their current situation.

My predictions are pretty close to the actual truth in most cases. I sometimes tell clients my predictions (or “guesses”) and some are taken aback at my seemingly uncanny ability to read their minds.

In reality, I have seen situations ...

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