1We’re Businesspeople, but First We’re People
Be faithful in small things because it is in them that your strength lies.
MOTHER TERESA
This is a book about leadership in action. Small actions, to be specific. These gestures, or decencies, are available to you immediately. People at every level of the organization have access to an unlimited number of them. These decencies generally require neither permission nor a budget. What they do require is action.
I believe that a company’s culture can be molded—and for the better—by the cumulative power of small actions. But at its heart, this book is about the way we as leaders choose to behave—the actions ...
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