12. Policies

In this chapter, you learn how to

Describe policies in conversational language that’s easy to understand

Organize an employee handbook to describe all your company policies

Bring policies to life

Help employees navigate those times when a number of benefits and policies intersect

When it comes to aspects of your job that make you jump out of bed in the morning, we bet that “communicating policies” doesn’t make the list. Yet you’re well aware of how important it is for employees to understand and follow HR policies such as paid time off and dress code. The challenge is that communicating about policies is always a balancing act. On one hand, policies have to be simple enough to be easily understood and acted on. On the ...

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