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The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain

The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain

by Brian C. Keller, Scott B. Keller, CSCMP
Publisher: PH Professional Business
Release Date: December 2013
ISBN: 9780133448931
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Book Description

This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain warehousing processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it explains each warehousing option, basic warehousing storage and handling operations, strategic planning, and the effects of warehousing design and service decisions on total logistics costs and customer service. This reference introduces crucial concepts including product handling, labor management, warehouse support, and extended value chain processes, facility ownership, planning, and strategy decisions; materials handling; warehouse management systems; Auto-ID, AGVs, and much more. Step by step, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, one of the most pivotal areas of supply chain management. Coverage includes: 

  • Basic warehousing management concepts and their essential role in demand fulfillment

  • Key elements, processes, and interactions in warehousing operations management

  • Principles and strategies for effectively planning and managing warehouse operations

  • Principles and strategies for designing materials handling operations in warehousing facilities

  • Critical roles of technology in managing warehouse operations and product flows

  • Best practices for assessing the performance of warehousing operations using standard metrics and frameworks

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    Table of Contents

    1. About This eBook
    2. Title Page
    3. Copyright Page
    4. Dedication Page
    5. Contents
    6. Acknowledgments
    7. About the Authors
    8. 1. Warehousing’s Role in the Supply Chain
      1. Introduction
      2. Warehousing’s Role in the Supply Chain
      3. Traditional Roles of Warehousing
      4. Demand for Contemporary Warehousing
      5. Summary of Key Points
      6. Key Terms
      7. Suggested Readings
    9. 2. Distribution Center Concept
      1. Introduction
      2. Distribution Center Concept
      3. Facilitating Product Flow Through the Supply Chain
      4. Summary of Key Points
      5. Key Terms
      6. Suggested Readings
    10. 3. General Warehousing and Distribution Center Strategies
      1. Introduction
      2. General Warehousing and Distribution Center Strategies
      3. Summary of Key Points
      4. Case Study: Warehouse Selection and Distribution Quality
      5. Key Terms
      6. End Notes and Suggested Readings
    11. 4. Design and Layout
      1. Introduction
      2. Design and Layout
      3. Importance of Space and Time Within the Warehouse
      4. Summary of Key Points
      5. Key Terms
      6. Suggested Readings
    12. 5. Personnel
      1. Introduction
      2. Personnel
      3. Labor
      4. Supervision
      5. Keys to Creating a Customer-Focused Warehouse Workforce (Section Derived from Keller 2007 and Keller and Ozment 2010)
      6. Logistics Personnel Development Case Study
      7. Summary of Key Points
      8. Key Terms
      9. Suggested Readings
    13. 6. Warehouse Negotiations, Agreements, and Contracts
      1. Introduction
      2. Role of Contracts
      3. Request for Information (RFI), Request for Proposals (RFP), and Request for Quotes (RFQ)
      4. Negotiating
      5. Contract Sections and Content
      6. Summary of Key Points
      7. Key Terms
      8. Suggested Readings
    14. 7. Warehouse Management
      1. Introduction
      2. Primary Warehouse Activities and Processes
      3. Summary of Key Points
      4. Key Terms
    15. 8. Warehouse Performance
      1. Introduction
      2. Summary of Key Points
      3. Key Terms
      4. Suggested Readings
    16. 9. The Role of Industrial Product Packaging
      1. Introduction
      2. Product Packaging and Handling
      3. Protection
      4. Identification and Communication
      5. Summary of Key Points
      6. Key Terms
      7. Suggested Readings
    17. 10. Warehousing and Transportation Interface
      1. Introduction
      2. Carrier to Warehouse Interaction
      3. Managing the Carrier Base
      4. Pricing and Negotiations
      5. Bill of Lading
      6. Freight Payment and Claims Management
      7. Traditional Cost Trade-Offs Between Warehousing and Transportation (This Section Is Based on Murphy and Wood, 2011, pp. 133–146)
      8. International Transportation
      9. Summary of Key Points
      10. Key Terms
      11. Suggested Readings
      12. Endnote
    18. 11. The Importance of Managing Inventory
      1. Introduction
      2. The Importance of Managing Inventory
      3. The Complex Role of Inventory
      4. General Inventory Categories
      5. Cost Implications
      6. Forecasts, Sales, and Customer Service Implications
      7. The Iceberg Principle
      8. Errors and Reconciliation
      9. Summary of Key Points
      10. Key Terms
      11. Suggested Readings
      12. Endnote
    19. 12. Selecting Warehouse Locations
      1. Introduction
      2. Selecting Warehouse Locations
      3. Primary Factors
      4. Facility Location Analysis
      5. Summary of Key Points
      6. Key Terms
      7. Suggested Readings
    20. 13. Safety and Security
      1. Introduction
      2. Safety and Security
      3. Preventing and Reducing Warehouse Accidents
      4. Protecting Workers and Equipment: Dock Levelers, Restraints, and Bumpers
      5. Safe Product Movement
      6. Safety Cues
      7. Safe Picking and Replenishment
      8. Safe Product Staging
      9. Securing the Product
      10. Physical Security Measures
      11. Summary of Key Points
      12. Key Terms
      13. Suggested Readings
    21. 14. Equipment and Information Technology
      1. Introduction
      2. Integrated Handling/Storage Equipment Technology
      3. Summary of Key Points
      4. Key Terms
      5. Suggested Readings
    22. 15. Unique Functioning and Unique Materials Warehousing
      1. Introduction
      2. Unique Functioning and Unique Materials Warehousing
      3. Functional Specialization
      4. Import/Export Warehouse and Cross-Dock
      5. Unique Materials and Goods
      6. Other Specialized Warehousing
      7. Going Global
      8. Summary of Key Points
      9. Key Terms
      10. Suggested Readings
    23. Glossary of Key Terms and Definitions
    24. Index