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The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain by Brian C. Keller, Scott B. Keller, CSCMP

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7. Warehouse Management

Introduction

Process management is the essence of successfully managing warehouse operations. Mapping out the dynamic flow of goods and the accompanying value-added services (VAS) that occur in an active warehouse is the first step to attaining management success. Eliminating process variations and ensuring full employee understanding of the process—particularly their specific portion of the process—is imperative. Establishing and tracking metrics along with the integration of available technology can enhance the efficiency of warehouse operations by enabling continuous improvements to processes.

Process Management in the Warehouse

Managing the flow of goods and value-adding activities requires employees and management ...

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