15. Performance Management

In this chapter, you learn how to

• Communicate your company’s goals so employees can set their performance objectives to help the company succeed

• Create understanding about how your performance management system works

• Develop communication tools that simplify performance management

• Provide help for managers so that they can fulfill their guiding, coaching, and feedback roles

It’s Report Card Time!

If you were a straight-A student, you probably looked forward to receiving every report card. But some of us were easily distracted by boys or baseball or hairstyles or Hendrix. We did well in some subjects (hello, English!) but struggled through others (geometry should be outlawed). So we dreaded report card time. ...

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