October 2020
Beginner
290 pages
7h 50m
English
Content preview from The (Delicate) Art of BureaucracyBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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In relation to their systems most systematisers are like a man who builds an enormous castle and lives in a shack close by; they do not live in their own enormous systematic buildings.
—Søren Kierkegaard, Journals
No one, wise Kublai, knows better than you that the city must never be confused with the words that describe it.
—Italo Calvino, Invisible Cities
Bureaucracy Adds Business Value
The sequence of activities, forms, and approvals of a bureaucratic workflow make up a value stream, like any other. It’s a manufacturing process that produces compliance, which the organization believes has value. It may or may not; if that compliance is a product ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.