Section 13. Problems
Problem 1: Managing Complexity in System Conversion
A major research university began preparing for Y2K in 1991. Y2K became an issue in 1996 in higher education due to the need to enroll the class of 2000 and prepare their student loans. The university’s long-term goal was to develop a new Y2K-compliant client/server enterprise administrative application suite sharing a common base of data. The new system would serve several thousand PC-based clients and several thousand Mac-based clients. It would include applications such as purchasing that hitherto had eluded automation. Unfortunately, in the early 1990s no software vendor could supply software to handle a research university with 24,000 students. The existing student ...
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