- What are the key deliverables of the planning steps in the PICS model? Explain their significance.
- List and describe short- and long-term learning objectives of the DFTS training program.
- Compare and contrast the training programs for senior executives with that for other support personnel.
- Describe the roles of black belts (BBs) and master black belts (MBBs) in a DFTS deployment context. How do these roles differ from those of BBs and MBBs in a typical Six Sigma deployment context?
- Describe the certification requirements for various levels of DFTS training. Are they adequate as described in this book?
- Describe the role the CEO and the top management team play in securing the gains attained following a DFTS implementation. ...
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