18Create Review and Coordination Processes to Increase Quality of Our Current Work
In the previous chapters, we created the telemetry necessary to see and solve problems in production and at all stages of our deployment pipeline, and created fast feedback loops from customers to help enhance organizational learning—learning that encourages ownership and responsibility for customer satisfaction and feature performance, which helps us succeed.
Our goal in this chapter is to enable Development and Operations to reduce the risk of production changes before they are made. Traditionally, when we review changes for deployment, we tend to rely heavily on reviews, inspections, and approvals just prior to deployment. Frequently those approvals are given ...
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