7. Secure and Customer-Friendly Logistics
Selling stuff online means you need to take payments from customers securely and deliver goods to them professionally. And, before you have anything to sell to them, unless you are producing your goods in-house, you will need to find and build strong relationships with suppliers.
So let’s examine these critical areas of supply, payment and delivery.
Supply
‘Treat your suppliers with complete respect and realize it has to be a win–win situation.’
Scott Weavers-Wright, Kiddicare.com
As a retailer, without your suppliers you have nothing to supply your customers. Vital then to treat suppliers well and spend effort on managing supplier relationships.
Here are two very different online retailers with very ...
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