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The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine’s Computer Age by Robert Wachter

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Chapter 27A Vision for Health Information Technology

The future is already here—it’s just not evenly distributed.

—William Gibson, writing in the Economist, 2003

In researching this book, I interviewed nearly 100 people from extraordinarily diverse backgrounds—frontline clinicians, world experts in artificial intelligence and big data, aviation engineers and pilots, federal policy makers, CEOs of major IT companies, entrepreneurs, patients and their families.39 Unsurprisingly, they gave vastly differing answers to many of today’s core questions in health information technology: What is the appropriate role of government? Why is usability so bad? Is Epic really open or closed? Are computers dehumanizing the practice of medicine? Will we need doctors ...

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