20th Anniversary Edition Commentary on Chapter 6: Internetworked Government
“AROUND THE WORLD, the public sector is under siege: Taxpayers everywhere want better, cheaper government. The message is simple: Tinkering with the system is not good enough. What’s needed is a complete reinvention of government.”
I wrote these words 20 years ago, and they foreshadowed today’s crisis of government. Back then, I highlighted the problem—Industrial Age government bureaucracy—and the opportunity to create a new model of government for the networked world.
To be sure there has been progress, but the crisis is deeper than ever. Perhaps there is finally a burning platform for such a reinvention to occur.
Today, the big theme is “Open Government.” But the ...
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