The Digital Mindset

Appendix

Continuous Learning Case Examples

These continuous learning case examples provide additional details about the learning principles pursued by the companies mentioned in chapter 7. These seven programs illustrate continuous learning models that testify to the serious investment that companies are making to support, encourage, and, in some cases, require upskilling and increasing digital proficiency. Some companies develop in-house curriculum and learning centers, others partner with outside organizations, and still others best support employee growth with a combination of the two. We consider these approaches to be best in class.

Capital One

Capital One, the American bank holding company, makes technology central to its business strategy ...