Chapter 11Making the Business Case


In recent years a critical mass of evidence has emerged around the very real value that the digital workplace can contribute to the organization. More than this, it has been shown that an effective digital workplace is essential to the competitiveness of the organization. This is true across industries, with organizations that are recognized as digital leaders outstripping competitors in profitability, revenue and market value.1 DWG’s research2 has revealed that a powerful business case for investment in the digital workplace is now possible with solid answers to senior management concerns about the cost of investment in technology infrastructure.

While we focus primarily on the ‘hard’ financial benefits ...

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