Chapter 13 Setting Up the Digital Workplace Programme

 

Introduction

‘Digital’ is at the heart of organizational transformation in our current era. While it is often the external digital initiatives that attract the most attention, many organizations are starting to realize the potential of digital transformation that begins from the inside out. This is the digital workplace programme and it is being used to fundamentally transform organizations and develop new ways of working.

However, many organizations are entering this transformational era with little or no idea of how it will impact on their operations, let alone a plan for how to leverage the potential benefits and avoid pitfalls. In a 2013 survey of major organizations,1 DWG found ...

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