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POLICIES AND PROCEDURES

Get Everyone Moving in the Same Direction

In the midst of chaos, there is also opportunity.

—SUN TZU

INTRODUCTION

A big challenge in getting an organization back up and running after a disaster can be its own employees. Their focus is typically on their own area or department, and they are not always aware of all the ways their work affects others in the organization. Their pay and promotions typically depend on optimizing their own area, so they don’t always appreciate the big picture. Many people feel that their area or department is the most critical, but recovery of their area after a disaster may not be the highest priority for the organization.

Well-crafted policies and procedures can guide employees by explaining ...

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