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The Discomfort Zone
book

The Discomfort Zone

by Marcia Reynolds
October 2014
Intermediate to advanced content levelIntermediate to advanced
192 pages
3h 25m
English
Berrett-Koehler Publishers
Content preview from The Discomfort Zone

IntroductionWhat Is Good about Discomfort?

The Discomfort Zone is the moment of uncertainty when people are most open to learning.

On the day I resigned from my last corporate position, one of the vice presidents came into my office and said, “You can’t go. Who will I talk to?” I recalled our first heated encounter five years earlier when he was the head of quality and I was the touchy-feely new girl hired to make the employees feel better about the changes that were happening in the organization. We were aliens from two different worlds. Yet together, we created a program that seeded the cultural transformation that helped the organization become the top performing IPO (initial public offering) in the United States in 1993.

There were many conversations ...

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Publisher Resources

ISBN: 9781626560659