January 2016
Beginner
288 pages
3h 48m
English
Content preview from The Discussion Book
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Chapter 22
Critical Conversation Protocol
The Critical Conversation Protocol is an intensive conversational exercise focused on uncovering the assumptions that inform how someone understands and responds to a seemingly intractable problem. It works best when applied to the analysis of organizational and community problems involving multiple actors.
Purposes
- To help someone gain new insights into a problem he or she faces
- To identify and check the assumptions that frame how a problem is perceived
- To present alternative perspectives on a problem that may have been missed
- To suggest specific ways of dealing with intractable problems
How It Works
- The protocol involves people playing three conversational roles. The storyteller is the person ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.