CHAPTER NINETEENAs a Department Head or Supervisor, How Do I Really Get People Past Conflicts in the Workplace Once They Have Escalated Badly?

Dear Diversity Diva:

Things in my department have gotten bad. Real bad. One race doesn’t like another race. An age discrimination suit is on the horizon. Some of the women are making noise about harassment. I just don’t know what to do short of firing everyone and starting from scratch with all new employees. What do I do?

Signed,Supervising Some Serious … Mess

The Tipping Point

There are times in the workplace when things reach a decided turning point regarding diversity. It’s not really a turning point, sometimes, but a boiling point.

Maybe it’s one individual who believes that she is being discriminated ...

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