6
Customer Service: A Contact Sport
Photo courtesy
Mike Alexander,
Paradise
Entertainment
As a DJ, you need to sincerely be in tune with your client’s emotions at an event. You are not there to “clock in, then collect your check.” Clients appreciate a DJ who really cares, and who is invested in providing exceptional customer service.
“Paradise” Mike Alexander
Owner: Paradise Entertainment Inc., Orcutt, California
Speaker: DJ Times International DJ Expo
Velcroing Your Client
Have you ever walked up to a salesperson and then have to wait for his or her attention for no apparent reason? Have you ever gone through a maze of automated options with ...
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