| Know It All |
You call a team meeting and explain the desperate challenge that lies before them.
“We know all about continuous improvement, thank you very much,” says Jason. “When it comes to agile, we’ve been there, done that, bought the T-shirt.”
You push on and describe the improvement plan the team needs to implement right away based on your past knowledge and experience in dealing with such situations.
“Isn’t agile all about ‘individuals and interactions over processes and tools’?” quips Roger. “It sounds like you’re trying to tell us what to do, just like the managers. What happened to self-organizing teams?”
The tension in the room is thick enough to cut with a knife.
Rebecca, a business analyst says, “Jim, we understand where ...
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