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The Dynamics of Conflict: A Guide to Engagement and Intervention, Second Edition

Name: The Dynamics of Conflict: A Guide to Engagement and Intervention, Second Edition
Author: Bernard Mayer
ISBN: 9780470613535

by Bernard Mayer

March 2012

Intermediate to advanced

384 pages

10h 45m

English

Jossey-Bass

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Cover
Title
Copyright
Contents
Dedication
Preface to the Second Edition: A Reflective Approach to Conflict
Part One: Conflict
Chapter 1: The Nature of Conflict
How We Experience ConflictWhat Causes Conflict?Tension Between Expression and OutcomeWhy Think About Conflict?
Chapter 2: How People Approach Conflict
Values and BeliefsHow People Explain ConflictAvoiding and Engaging in ConflictStyles of Conflict EngagementRoles People Play in ConflictPatterns of Engagement: The Conflict Dance
Chapter 3: Power and Conflict
Realities and Myths About PowerTypes and Sources of PowerImplied and Applied PowerHow Power Is UsedIntegrative and Distributive PowerEscalation and De-EscalationThe Power of AlternativesPower and Social Justice

Chapter 4: Culture and Conflict
What Is Culture?Cultural Variables and ContinuitiesA Word About GenderHandling Culture in ConflictCulture and PowerHow Cultural Differences Help
Part Two: Engagement and Intervention
Chapter 5: Resolving Conflict
Dimensions of ResolutionPursuing Resolution at the Appropriate Level of DepthIn Defense of Outcomes
Chapter 6: Engaging Conflict
The Challenge for Conflict PractitionersWhat People Want in Conflict (and What We Offer)Conflict Specialist RolesSix Faces of ConflictEnduring ConflictResolution, Transformation, Engagement, and Social Change: The Purpose of Conflict Intervention
Chapter 7: Communication
The Basis of Effective CommunicationListening and Connecting: The Communication LoopChallenges to CommunicationSpeaking with PowerFraming Conflict Constructively
Chapter 8: Negotiation
Popular Assumptions About NegotiationWhat Is Negotiation?The Negotiator’s DilemmaDimensions of NegotiationPositional and Interest-Based NegotiationStrategic Choices in NegotiationHow Negotiators Reach ClosureWhy We Reach ClosureNegotiating with Unethical Adversaries
Chapter 9: Working with Impasse
The Nature of ImpasseMoving Through ImpasseGeneral Questions for Addressing ImpasseSpecific Questions for Addressing ImpasseConflict Within Conflict
Chapter 10: Mediation
What Mediators Bring to the TableConstellation of Approaches to MediationWhen Mediators FightWhat Disputants Want from a MediatorPremises of MediationWhat Mediators Actually DoWhen Mediation Works, and When It Fails
Chapter 11: Other Approaches to Conflict Intervention
Conflict Intervention as a Continuum of ServicesLimits of MediationComponents of an Intervention ContinuumNew Technologies for Dealing With ConflictThe Common Purpose of Conflict Intervention
Chapter 12: Why We Intervene in Conflict
Finding a Better Way to Deal with ConflictChanging the WorldChanging the Conflict Practitioner
References
About the Author
Index

Content preview from The Dynamics of Conflict: A Guide to Engagement and Intervention, Second Edition

Chapter Three

Power and Conflict

Note: Parts of this chapter are adapted from B. Mayer, “The Dynamics of Power in Mediation and Conflict Resolution,” Mediation Quarterly, Summer 1987 (16), pp. 75–86.

Power is the currency of conflict. Whether its exercise is intentional or not, when we are engaged in conflict our power is in play. The choice in conflict is not whether to use power but how to use it and how to respond to the inevitable use of power by others. Power can be used intentionally or unconsciously, collaboratively or coercively, obviously or implicitly, constructively or destructively. When we try to meet our needs in the face of resistance or opposition, we are exercising power. When we try to persuade others to change their behavior ...

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The Dynamics of Conflict: A Guide to Engagement and Intervention, Second Edition

by Bernard Mayer

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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