Allred, K. G. “Anger and Retaliation in Conflict: The Role of Attribution.” In M. Deutsch and P. T. Coleman (eds.), The Handbook of Conflict Resolution: Theory and Practice. San Francisco: Jossey-Bass, 2000.

Bandler, R., and Grinder, J. Reframing: Neurolinguistic Programming and the Transformation of Meaning. Moab, Utah: Real People Press, 1982.

Barris, M. A., and others. Working with High-Conflict Families of Divorce: A Guide for Professionals. Northvale, N.J.: Jason Aronson, 2001.

Brewer, M. P., and Pierce, K. P. “Social Identity Complexity and Out-Group Tolerance.” Personality and Social Psychology Bulletin, 2005,31(3), 428–437.

Burton, J., and Dukes, F. Conflict: Resolution and Prevention. New York: St. Martin’s Press, 1990.

Get The Dynamics of Conflict: A Guide to Engagement and Intervention, Second Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.