2. Metrics That Matter—What You Need to Know
This chapter introduces the following topics:
In this chapter, we focus on understanding total cost of ownership (TCO) and other key performance indicators for business and IT. After revisiting the IT supply chain analogy, we establish a framework for measuring the financial value of critical components in an IT system. This baseline will allow us to use capital planning and budgeting tools to estimate the business value of moving IT services to a cloud computing platform.
Business Value Measurements
In this section, we examine the process of measuring the business value of IT. While it is relatively easy to measure ...
Get The Economics of Cloud Computing: An Overview For Decision Makers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
