9
Creating a Culture of Innovation Through Empowerment
Digital Transformation is the creation of a continuously learning and adapting business model (AI-driven and human-empowered) that seeks to identify, codify, and operationalize actionable customer, product, and operational insights (propensities) in order to optimize (reinvent) operational efficiency, enhance customer value creation, mitigate operational and compliance risk, and create new revenue opportunities.
Okay, now that we've covered all the economics, data, and analytics mumble jumble, let's focus on the real secret sauce to any digital transformation journey—empowering your people.
This will be the most difficult chapter in the book because it forces the reader to embrace a very ...
Get The Economics of Data, Analytics, and Digital Transformation now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
