ABOUT THE AUTHOR

Sarah Cook is the Managing Director of the Stairway Consultancy Ltd. She has 15 years’ consulting experience specialising in team building, leadership and change. Prior to this, Sarah worked for Unilever and as Head of Customer Care for a retail marketing consultancy.

As well as having practical experience of helping individuals improve their management skills, Sarah is a business author and has written widely on management development, leadership, coaching and team building. She also speaks regularly at conferences and seminars on these topics.

Sarah is a Fellow of the Chartered Institute of Personnel and Development and a Chartered Marketeer. She has an MA from Cambridge University and an MBA. Sarah is an accredited user ...

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