CHAPTER THREE

HOW TO FIND AND KEEP GOOD PEOPLE

Developing the capacity for innovative and effective public management is impossible without good people. At its heart, an organization is simply a collection of people. Finding employees, nurturing them, and motivating them form the essence of all effective management strategies. Compared with the private sector, public sector managers often find it difficult to attract top-notch people for the job. And at the other end, it can also be particularly challenging in the public sector to fire people who aren't performing well. This chapter addresses the challenges of finding good people and then hiring them once you have found them. We also look at how to reward those staff members you want to keep ...

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