CHAPTER FIVE
STRUCTURING SYSTEMS, TASKS, AND RESPONSIBILITIES
With an excellent staff in place, an effective public manager must facilitate productive working relationships among the members of that staff. The degree and quality of staff interaction is influenced by an organization's structure. Structure helps determine who will work with whom and how talents will be used. Tasks, like organizations, can also be structured or arranged to maximize the talents of a staff.
This chapter focuses on how structuring your organization's systems, tasks, and responsibilities can help you manage. It will help you determine when reorganization is worth your effort and what it should accomplish. A manager also needs to appreciate the fine line between allowing ...
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