CHAPTER SIX

UNDERSTANDING AND APPLYING INNOVATION STRATEGIES IN THE PUBLIC SECTOR

For public managers to be effective, it is essential that they learn how to do such day-to-day tasks as hiring and retaining good people and structuring organizational assignments, roles, and responsibilities. Even with good day-to-day management, however, organizations sometimes veer off course. Occasionally, more radical steps are needed to put into place the types of innovative and entrepreneurial ideas we discussed in Chapter Two. This chapter identifies strategies for bringing innovation into public sector organizations. We discuss some specific techniques of management innovation that have proven successful in the public sector and then detail how to deploy ...

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