Book description
The Effective Security Officer's Training Manual, Third Edition teaches today’s security officers the most important aspects of performing the job of a security officer professionally and effectively. Training is the most important element in becoming a professional security officer, but it is also often overlooked or underutilized. This straightforward, easy-to-follow, and well-organized text covers the essentials that security officers need as they face issues of growing technology and an emphasis on proactiveness and vigilance. The Effective Security Officer's Training Manual, Third Edition also covers many topics of current concern such as sexual harassment, crowd control, cultural diversity, persons with special needs, new technologies, and much more. With discussion questions at the end of every chapter and a full ancillary package accompanying the text, this manual is a comprehensive tool for developing a career as a successful and trusted professional security officer.- Meets ASIS International’s guidelines for Private Security Officer Selection and Training
- Addresses the latest technological advancements that impact how today’s security officers do their jobs
- Discusses the increased role security officers have in observing and reporting suspicious activities and events
- Includes end-of-chapter discussion questions to enhance understanding
Table of contents
- Cover image
- Title page
- Table of Contents
- Copyright
- Dedication
- Chapter 1. Introduction to Security
-
Chapter 2. Security Personnel
- Standard 2.1 Training in private security
- Standard 2.2 Professional certification programs
- Standard 2.3 Job descriptions
- Standard 2.4 Training related to job functions
- Standard 2.5 Preassignment and basic training
- Standard 2.6 Arms training
- Standard 2.7 Ongoing training
- Standard 2.8 Training of supervisors and managers
- Standard 2.9 State authority and responsibility for training
- Standard 2.10 State boards to coordinate training efforts
- Hallcrest I
- Hallcrest II
- Number of employees
- Some security guard companies are growing
- ASIS International Private Security Officer Selection and Training Guideline
- Recruitment of security officers
- Training
- Job description and performance evaluation
- Security personnel
- Summary
- Chapter 3. Company Policies and Procedures
- Chapter 4. Ethics
- Chapter 5. Professionalism
- Chapter 6. Public Relations
- Chapter 7. Cultural Diversity
- Chapter 8. Persons with Special Needs
- Chapter 9. Interpersonal Communication
- Chapter 10. Communications Systems and the Importance of Communication in an Emergency
- Chapter 11. Physical Security
- Chapter 12. Electronic Alarm Systems
- Chapter 13. Camera Systems, Visual Observation, and Surveillance
- Chapter 14. Observe and Report
- Chapter 15. Report Writing and Notetaking
- Chapter 16. Patrols
- Chapter 17. Investigations
- Chapter 18. Sexual Harassment
- Chapter 19. Internal Threats to an Organization
- Chapter 20. Overview of the Legal System
- Chapter 21. Court Testimony, Depositions, and Administrative Hearings
- Chapter 22. Introduction to Fire Protection
- Chapter 23. Life Safety Code and Material Safety Data Sheets
-
Chapter 24. Bloodborne Pathogens and Personal Safety
- Bloodborne diseases
- Modes of transmission
- Personal protective equipment, work practices, and engineering controls
- Hygiene practices
- Decontamination and sterilization
- Sharp objects
- OSHA regulations—infection control program and exposure to bloodborne pathogens
- Signs, labels, and color coding
- Emergency procedures
- Hepatitis B vaccinations
- Security’s role in safety
- Personal safety of security officers
- Common injuries to security officers
- Investigating the accident
- Summary
- Exercises
- Chapter 25. Emergency Preparedness
-
Chapter 26. Crowd Control: Civil Disturbances and Labor Strikes
- Causes of civil disorder
- Control of crowds
- Causes of civil disorder
- Types of gatherings and potential for civil disorder
- Psychological factors affecting crowds
- Role of security in planning for crowd control
- Civil disturbance
- Spontaneous civil disorder
- Crowd control responses
- Summary of actions for security officers
- Handling disputes
- Summary
- Exercises
- Chapter 27. Driver Safety
-
Chapter 28. Traffic Control
- Job locations and conditions
- Using personal protective equipment
- Using traffic control devices
- Personal traffic control equipment
- Traffic control equipment
- Using and interpreting signals
- Remaining on duty
- Signaling other security officers
- Controlling vehicles and pedestrians
- Professional conduct
- Traffic control violations
- Dangerous goods and other hazards
- Broken gas lines and mains
- Broken sewer lines and water mains
- Summary
- Exercises
-
Chapter 29. Substance Abuse
- Pharmacological factors
- Genetic factors
- Personality factors
- Dependence on alcohol
- Dependence of the opioid type
- Dependence of the barbiturate type
- Dependence on marijuana
- Dependence on cocaine
- Dependence on amphetamines
- Dependence on hallucinogens
- Dependence on phencyclidine
- Prescription drugs
- Indicators of drug abuse
- Summary
- Exercises
- Blood alcohol concentration (%BAC) guide
-
Chapter 30. Handling Disruptive People
- The security officer’s role in preventing violence and providing assistance when violent situations occur
- Assessing behavior and the potential for violence
- Crisis management
- Verbal skill management
- Emotional/behavioral symptoms
- Emotional/behavioral symptoms
- Emotional/behavioral symptoms
- Nonabusive psychological and physical intervention
- Summary
- Exercises
-
Chapter 31. Workplace Violence
- What is workplace violence?
- Workplace violence of a different form
- Domestic violence and the workplace
- Media attention
- Studies and analysis
- Whose concern is it?
- Preventing violence: planning and strategic issues planning principles
- Security survey and measures
- Identifying and reporting threats and threatening behavior
- Threat assessment
- Summary
- Exercises
- Chapter 32. Private Security and Law Enforcement Cooperation
- Chapter 33. Nonsecurity Duties and Creating a Positive Impression
- Chapter 34. The Future of Security and Technology Enhancements
- Index
Product information
- Title: The Effective Security Officer's Training Manual, 3rd Edition
- Author(s):
- Release date: March 2014
- Publisher(s): Butterworth-Heinemann
- ISBN: 9780128001929
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