SKILL FOUR
How to Boost People’s Attitudes, Happiness, and Performance
The Ice Cream Cone
You can find pockets of highly functional work teams in any organization. With a combination of strong leadership, a compelling mission, good resources, effective processes, talented people, and inclusive behaviors, you have a great formula for generating excellent results. We have established that behavior drives team performance and that the six key team behaviors are mutual trust, interdependence, accountability, transparency, learning, and valuing individuality. These behaviors are important for preventing exclusion, reducing conflicts, and maintaining ...
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