Chapter 3EMBRACING CONFLICT, SEIZING OPPORTUNITY
Conflict is the reason that leadership exists. Truly successful leaders understand and embrace this idea. They realize that conflict is natural and understand the intensity it brings to every relationship and its constant presence in our lives. How you learn to use conflict will determine whether you succeed or not. In and of itself, conflict is neither positive nor negative. Until someone acts on it, it just is. The challenge is to manage it constructively, realizing it as the power and energy of the human imagination and inventiveness that creates a better world. Great leaders are aware of their ...
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