In work situations as well as in personal ones, people expect a sense of fairness. When those feelings are violated and people perceive that they are being ''used, the result on morale is negative. Therefore, when a legitimately unfair burden is placed on some employees while others are allowed to slide, the resultant environment is negative. To avoid these destructive feelings, leaders must be sensitive to the fact that employees expect the leader to create a work environment that is fair and equal within reason.

Leaders who have a strong sense of emotional intelligence know that part of their role is to manage the contributions in the workplace. They manage the contributions by allowing parties to be held ...

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