The level to which people contribute in the workplace is an area that causes concern for the leader as well as peers and coworkers. When workers believe that there is a sense of fair and equal contributions expected by everyone, workers are more accepting of their share. However, when people think that some coworkers are permitted to slack off and not carry their fair share of the work load, resentment sets in. Also, if employees perceive that the boss does not carry her fair share, this also causes a climate of resentment. Needless to say, many of these issues are driven by opinion and perception; however, the emotionally intelligent manager knows that it is her job to manage the perceptions and create an ...

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