The Employee Experience Advantage

PART IThe Evolution of Employee Experience

As with anything in the business world, things evolve and change. The evolution that we are seeing today continues to shift organizational priorities more and more toward focusing on people and bringing humanity and experiences into our organizations. This is an immensely exciting thing to see! Years ago with the advent of what many would consider modern business, focusing on utility,that is, the basic components of work,made sense. At the time, it was just common practice, and pretty much every organization took the same approach. Then, this shifted toward productivity, getting the most out of people. Next, we saw the emergence of engagement, which is all about making employees happy and engaged at work. Now, we are shifting to what I believe is the next and most important area of organizational design, employee experience. Let's look at this evolution and how we got to where we are.