4 Conclusion The Emptiness of Business Excellence

DOI: 10.4324/9781003341086-4

This book has been produced to coincide with the 40th anniversary of the first publication of In Search of Excellence. We have chosen to mark this 40th anniversary because we understand that In Search of Excellence is a very significant work that has contributed to the field of management studies in a number of important ways. In Search of Excellence has had a deep and enduring influence on the manner in which we think about management. Furthermore, it has altered the manner in which we talk about management, and it has changed quite profoundly the forms of conduct that each of us must undertake in order to demonstrate that we are, in fact, managing in a fashion ...

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