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The Enemy of Engagement by Tom AGNEW, Mark ROYAL

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CHAPTER 10Diagnosis and Prescription

 

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NOW THAT WE HAVE an understanding of the broader issues associated with enabling employees, our focus in this chapter is on helping managers make positive changes to their teams. Like a trip to the doctor, the first step is an examination and diagnosis.

The chapter will lead you through a self-assessment to identify enablement opportunities, encouraging you to look both inward at yourself as a manager and outward at your team’s structures and processes. The questions address basic elements of each workplace factor influencing enablement levels, as shown in the Employee Effectiveness Framework presented at ...

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