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The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want, Second Edition by Douglas A. Klein, David Sirota

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13. Leadership and the Partnership Culture

“It is a terrible thing to look over your shoulder when you are trying to lead and find no one there.”

—Franklin D. Roosevelt

What are the implications for leadership of a partnership culture? We have made reference to leadership—or “the CEO” or “senior management” or “executives”—many times in this book. It will come up again in some detail in the next chapter, where we discuss the implementation of a partnership organization, because without strong and continuing support from the top, no genuine culture change can be sustained. In this chapter, we explore in some detail leadership itself—including the evidence-based conclusions about the specific characteristics of great leadership—and the intimate ...

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